Contact us

Contact Information

During this time of year, we do see a peak in communications from members who need more information about their annual benefit statement, this unfortunately increases our call wait times. Please accept our apologies for any inconvenience this may cause you, we are working hard to reduce our wait times to acceptable levels.

Our email volumes have also been impacted and whilst we aim to respond to emails within 10 working days we may not meet this timescale. Please be assured that we will process your query as soon as possible.
 
Pension benefits are administered by Local Pensions Partnership (LPP).
 

General enquiries

Email: AskPensions@localpensionspartnership.org.uk

Phone: 0300 323 0260

Address 
LPP - Your Pension Service 
PO Box 1383 
Preston PR2 0WR

Pension Payroll Enquiries

Ealing Council 
Payroll Department 
5th Floor South West ( Green area )
Perceval House
14 - 16 Uxbridge Road
Ealing
London
W5 2HL

Telephone: 020 8825 9000 - option 3 - then select the relevant appropriate option 
 

Tax Queries

If you have an enquiry about your tax you should contact the tax office directly, quoting the Council's tax reference number and your own National Insurance number.

HM Revenue and Customs
PAYE Self-Assessment
PO Box 1970
Liverpool
L75 1WX
 
Ealing Council's tax reference number is LP33 120 B27

Telephone: 0300 200 3300 

Further information about tax issues can be found at www.hmrc.gov.uk