Contact Information

Pension benefits are administered by Local Pensions Partnership (LPP). 

Following the recent release of Annual Benefit Statements our Contact Centre is experiencing high call volumes.

To avoid peak times please call before 10am or after 3.30 pm. Our opening hours are from 8am to 6pm Monday to Friday.

Our email volumes have also been impacted and whilst we aim to response to emails within 10 working days we may not be able to respond within this timescale.  Please be assured that we will process your query as soon as possible.

General enquiries 


Phone: 0300 323 0260
LPP - Your Pension Service 
PO Box 1383 
Preston PR2 0WR

Pension Payroll Enquiries

Ealing Council 
Payroll Department 
5th Floor South West ( Green area )
Perceval House
14 - 16 Uxbridge Road
W5 2HL

Telephone: 020 8825 9000 - option 3 - then select the relevant appropriate option

Tax Queries 

If you have an enquiry about your tax you should contact the tax office directly, quoting the Council's tax reference number and your own National Insurance number.

HM Revenue and Customs
PAYE Self-Assessment
PO Box 1970
L75 1WX
Ealing Council's tax reference number is LP33 120 B27

Telephone: 0300 200 3300 

Further information about tax issues can be found at