During this time of year, we do see a peak in communications from members who need more information about their annual benefit statement, this unfortunately increases our call wait times. Please accept our apologies for any inconvenience this may cause you, we are working hard to reduce our wait times to acceptable levels.

Our email volumes have also been impacted and whilst we aim to respond to emails within 10 working days we may not meet this timescale. Please be assured that we will process your query as soon as possible.
 

General & Payroll enquiries

Email: AskPensions@localpensionspartnership.org.uk

Phone: 0300 323 0260

Address:

LPP - Your Pension Service

PO Box 1383

Preston PR2 0WR


 

*To members employed by London Probation Trust* – From 1 June 2014 pensions administration and payroll services for members either currently or previously employed by London Probation Trust will be carried out by Greater Manchester Pension Fund (GMPF). If you have a query after 1 June 2014 you will need to contact them directly on the following number 0161 301 7000