2nd Floor,
169 Union Street,
SE1 0LL 

If you send in your certificates by registered post or recorded delivery they will be returned to you via the same method. The standard turnaround time for logging certificates and returning them to you is currently five working days. Should you feel uneasy about sending in your Original Certificates through the mail, please feel free to visit our office with no appointment necessary where your certificates will be registered and returned to you there and then. 


Find the right contact telephone number or email 




If you have any tax queries you should contact the tax office directly at:

Telephone:            0300 200 3300

Address:              HM Revenue and Customs


                            PO Box 1970


                            L75 1WX

Tax office reference number: 106/G2000

*To members employed by London Probation Trust* – From 1 June 2014 pensions administration and payroll services for members either currently or previously employed by London Probation Trust will be carried out by Greater Manchester Pension Fund (GMPF). If you have a query after 1 June 2014 you will need to contact them directly on the following number 0161 301 7000


Want to notify us of your change of address? Or change of bank account details? You can do it online here axise.yourpension.org.uk 

To find out more about our member self-service facility click here