Keep in touch and help us prevent fraud

It is vital that you remain in contact with us and notify us of any change of address or difficulty with delivering post to your residential area. Lack of contact may result in your pension payment being suspended.

There are procedures in place to avoid the risk of fraud caused when a pensioner passes away and LPP is not informed. One indicator is when any correspondence that we send to you is returned to us undelivered. When correspondence is returned undelivered efforts will be made to contact you to confirm your address. If however despite our attempts your address remains unconfirmed or we have not received any updated information from you, your pension payments will be suspended. This will remain in place until you contact us.  

Your pension payment will be reinstated and any arrears paid once, confirmation of your address is received.

This is just one of the many fraud prevention controls LPP has in place. If you would like to know more about how we protect public funds and your pension then please have a look at LPFA’s Fraud Control Framework on our website.